Gartner 2024 Crm. — brands may build texts, videos, images, graphics, and audio content for various pieces of editorial. September 6, 2024 3 min read.
— in 2019, gartner predicted that by 2024, 50% of crm implementations would use machine learning (ml) or ai. Customer experience and crm implementation services remain in high demand, fueled by digital business transformation.